Frequently Asked Questions

1. Is my private information safe?
Yes! Your shipping info is encrypted, and never stored in plain text on our database. Your shipping info is only decrypted offline for shipping, then deleted immediately after your tracking number is updated.

2. Do you ship to my province?
Yes, we ship to all provinces that Canada Post delivers to!

3. Do you ship to USA?
Yes! We now ship USA to USA domestic! We ship to all states via USPS, and your order will never get caught in customs!

4. Do you ship outside North America?
No, due to security concerns, we do no not ship outside of USA & Canada.

5. What forms of payment do you accept?
We currently accept Bitcoin and Monero as payment.

6. Do you have a Canary?
Yes, you can view our Canary message here

7. Why can't I see my shipping address in the order details?
This is because we do not store your shipping information in plain text, and it would be unsafe and irresponsible for us to store the decryption key on our servers.

8. How long does it take to receive my order?
It usually takes no longer than 3-5 business days to receive your order!

9. Do you do bulk orders?
Yes! Please email our support at [email protected] for our bulk ordering info.

Contact Us

You can E-Mail any questions or concerns to our support team directly at [email protected]